Wingate Support
Support for Wingate is provided a variety of ways. Please review the support options below.
  • Free Unlimited Email Support is now available for all users. If you are a registered user, please submit your technical support request using the Registered User Technical Support Request Form. Please E-mail for Form. Tech support requests will be answered within one business day.
  • Technical Support is available via telephone at a cost of $50.00 per hour, billed in 10 minute increments. The Technical Support phone is for registered users ONLY ! Please have credit card information and license number ready. Please request telephone support by email first :- support@isomer.co.uk 
  • Users who purchased their copy of Wingate from another Reseller will be referred back to them for support. If you would like to receive technical support from Isomer, you will be required to pay the telephone support charge of $50.00 per hour billed in 10 minute increments.

 
 
   

Xasp.co.uk is part of  Isomer Electronics Ltd

 

Telephone Contacts

  

Our Telephone lines are available 

     Monday to Friday 

     09:30 to 16:30 GMT

     Excluding UK Bank holidays

 

    Sales /Customer Services: 0870 741 0418 (Pre Sales Technical ONLY)

   Sales Fax  : 0870 741 0419            calls are replied to in strict  order  Current wait time Approx 1 days

Telephone support calls are replied to in strict  order  Current wait time Approx 2 days

    Voice  0906 619 0212

    Calls are charged at 60p per minute AT ALL TIMES.

    Please note :-  We recommend contact by email or fax.

E-Mail : Contacts             emails are replied to in strict  order  Current wait time Approx 4Hours

Contact Address

Isomer Electronics ltd. 

     Yewhurst Place, 

     16 New Road,

     Twyford, 

      Berks.

      RG10 9PT

      UK.
Terms & Conditions

Click Here to   Review our Terms and conditions
E-Mail List & Un- Solicited E-mail 

We do not send unsolicited E-mail to any one without their consent.

IF however you find that you are receiving un-wanted e-mail. Then :-

Please either UNSUBSCRIBE as instructed with that e-mail or 

Telephone customer services 0870 741 0418 or 

E-mail Customer_services@isomer.co.uk  stating you wish to Unsubscribe (please include a copy of the e-mail you received.) 
Complaints procedure
If you are not happy with any aspect of our service WE WANT TO KNOW!!
We want to know immediately if you are not happy with any of our services.
We will respond by return (within 12 hours) notifying you that we are dealing with your complaint and give you an estimated time by which we will have a fuller answer for you which, we would hope, will be later that day.
More complicated complaints may take more time - please be assured we deal with any complaints as a priority and have never had a complaint which has taken more than two days to resolve.


In the event of any complaint you can:
Ring us: 0870 741 0418 (Preferred method - let's get this sorted for you!!)
Email us: Complaints@xasp.co.uk  
Snail mail us:
Complaints
Isomer Electronics Ltd

Yewhurst Place, 

16 New Road,

Twyford, 

Reading,

Berks.

RG10 9PT

Xasp.co.uk is part of  Isomer Electronics Ltd  Registered 1988. No.2307560

We are specialists in Network design & installation. Are customer range from end users, Schools, Small Business & Local Authorities. We do not advertise and only work on recommendation.