|
Telephone Contacts |
|
|
Our Telephone lines are available
Monday to Friday
09:30 to
16:30 GMT
Excluding
UK Bank holidays
Sales /Customer Services: 0870
741 0418 (Pre Sales Technical ONLY)
Sales
Fax : 0870 741 0419
calls are replied to in strict order
Current wait time Approx 1 days
|
|
Telephone support
calls are replied to in strict
order
Current wait time Approx 2 days |
|
Voice 0906 619
0212
Calls are charged
at 60p per minute AT ALL TIMES.
Please note
:- We recommend contact by email or fax.
|
|
E-Mail : Contacts
emails are replied to in strict order
Current wait time Approx 4Hours |
|
SEND US AN EMAIL |
|
Contact Address |
|
Isomer Electronics ltd.
Yewhurst Place,
16 New Road,
Twyford,
Berks.
RG10 9PT
UK.
|
|
Terms & Conditions |
Click Here to
Review our Terms and conditions
|
| E-Mail List & Un- Solicited
E-mail |
|
We
do not send unsolicited E-mail to any one without their consent.
IF
however you find that you are receiving un-wanted e-mail. Then
:-
Please
either UNSUBSCRIBE as instructed with that e-mail or
Telephone
customer services 0870 741 0418 or
E-mail
SEND
US AN EMAIL
stating you wish to Unsubscribe (please include a copy of the
e-mail you received.) |
| Complaints procedure |
If you are not happy with
any aspect of our service WE WANT TO KNOW!!
We want to know immediately if you are not happy with any of our
services.
We will respond by return (within 12 hours) notifying you that
we are dealing with your complaint and give you an estimated
time by which we will have a fuller answer for you which, we
would hope, will be later that day.
More complicated complaints may take more time - please be
assured we deal with any complaints as a priority and have never
had a complaint which has taken more than two days to resolve.
In the event of any complaint you can:
Ring us: 0870 741 0418 (Preferred method - let's get this sorted
for you!!)
Email us: SEND
US AN EMAIL
Snail mail us:
Complaints
Isomer Electronics Ltd
Yewhurst Place,
16 New Road,
Twyford,
Reading,
Berks.
RG10 9PT
|
